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Nicki- Nic
Participant
Oct 6, 2026 7:23 PM UTC
Answered

I have a question about my subscription

I need to know what my subscription details because it’s saying I have premium and I don’t have the premium things that are supposed to be premium

    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    Oct 7, 2026 12:30 PM UTC

    ​Hi @Nicki- Nic 

    Hope you are doing well and thanks for reaching out. 

    I have checked your Adobe account linked with the Adobe ID you are using on this community and found that your plan for Creative Cloud Pro is due. Please try to clear the dues, reboot the application, and see if that helps.

    Let us know if you experience any trouble and need more help.

    Regards

    Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    Oct 7, 2026 12:30 PM UTC

    ​Hi @Nicki- Nic 

    Hope you are doing well and thanks for reaching out. 

    I have checked your Adobe account linked with the Adobe ID you are using on this community and found that your plan for Creative Cloud Pro is due. Please try to clear the dues, reboot the application, and see if that helps.

    Let us know if you experience any trouble and need more help.

    Regards

    Amal

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