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Frustrated
Participating Frequently
February 17, 2026
Question

I. Have Adobe studio but cannot access files on my iPad

  • February 17, 2026
  • 2 replies
  • 16 views

I have Adobe Sudio and when I try to open a file on my iPad it says I need Adobe DC for Mac. I was told with Studio that I could open those on my mobile. Any suggestions?

 

    2 replies

    Frustrated
    Participating Frequently
    February 17, 2026

    I can not find the mobile app

    Amal.
    Community Manager
    Community Manager
    February 18, 2026

    Hi ​@Frustrated 

    To help you further we need the following information so we can narrow down the issue:

    • What happens when you try to use the premium features on your iPAD? Do you get any error message? If yes, please share the screenshot of the same for more clarity.
    • Have you tried to update the Acrobat Mobile app and the iPAD OS to any pending/missing update and rebooted the device after that?

     

    Let us know how it goes

    ~Amal

    Amal.
    Community Manager
    Community Manager
    February 17, 2026

    Hi there 

     

    Hope you are doing well and thanks for reching out. 

     

    What happens when you try to use the premium features on your iPAD? Do you get any error message? If yes, please share the screenshot of the same for more clarity.

     

    Also update the Acrobat Mobile app and the iPAD OS to any pending/missing update and reboot the device once and see if that works.

     

    If it still doesn’t work, please share a small video recording of the steps you are taking and the issue as it occurs for further analysis.

    ~Amal

    Frustrated
    Participating Frequently
    February 17, 2026

    I cannot find the mobile app

     

    Frustrated
    Participating Frequently
    February 17, 2026