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Gangishetty28277452h279
Participant
Feb 6, 2023 12:26 PM UTC
Answered

I have bought one month subscription as a sample but it dosent work.

respected sir/madam,

I Dr g venkata Sai [PI removed by moderator] hereby make under your kind notice that I have bought a one month subscription but it didn't work properly on my phone as it is not showing purchase.I hereby attach my purchase screen shot.

With regards,

Dr G venkata Sai

[PI removed by moderator]

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Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Feb 7, 2023 6:53 PM UTC

Hi @Gangishetty28277452h279,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

I checked your account and the subscription shows active. Let me share the issue with the team to investigate further and get back to you with a resolution.

 

-Souvik.

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1 reply

Souvik Sadhu
Souvik SadhuCorrect answer
Legend
Feb 7, 2023 6:53 PM UTC

Hi @Gangishetty28277452h279,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

I checked your account and the subscription shows active. Let me share the issue with the team to investigate further and get back to you with a resolution.

 

-Souvik.

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