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Nadeem5FCD
Participant
November 20, 2020
Answered

I have error it’s not working in my phone

  • November 20, 2020
  • 1 reply
  • 433 views

I can not edit anything can you access my phone via remote and fix the issue please ? 

This topic has been closed for replies.
Correct answer ls_rbls

I would say to contact Adobe Customer Care directly. The user-to-user support forums don't provide technical troubleshooting support remotely to any mobile device or computer device.

 

In fact, your cell phone carrier is the only entity that can have access to your phone remotely in the context that you're inquiring about.

 

Maybe when yuo post an inquiry it would help if you're more specific about what exactly are you trying to do and what type of operating system you run in that mobile device, what PDF mobile app are you using to handle PDF documents. Are you subscribed to Adobe Acrobat Pro DC?

1 reply

ls_rbls
Community Expert
ls_rblsCommunity ExpertCorrect answer
Community Expert
November 21, 2020

I would say to contact Adobe Customer Care directly. The user-to-user support forums don't provide technical troubleshooting support remotely to any mobile device or computer device.

 

In fact, your cell phone carrier is the only entity that can have access to your phone remotely in the context that you're inquiring about.

 

Maybe when yuo post an inquiry it would help if you're more specific about what exactly are you trying to do and what type of operating system you run in that mobile device, what PDF mobile app are you using to handle PDF documents. Are you subscribed to Adobe Acrobat Pro DC?

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