I have paid for the adobe premium, but doesn’t recognize this on the IPad.

Hi,

Hope you are doing well,

There could be a possibility that you are signed in with a different account and you have subscribed with a different account.

You subscription should automatically activate. If you have an issue, you can reactive or restore your purchase as follows:

1.  Tap on profile icon.
2.  Tap on subscription.
3.  Tap on restore purchase.

After a dialogue appears stating your purchase is restored, relaunch the app and try using your paid services.

For more help: https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#activate-a-subscription

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

Regards

Ria