Skip to main content
Participant
Feb 16, 2025 2:17 AM UTC
Question

I have pay for subscription, but we get not subscription

  •  Where is my subscription I have already payment for subscription 

1 reply

Amal.
Legend
Feb 19, 2025 8:53 PM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

I have checked the Adobe Account linked with the Adobe ID you are using on this community and found that you have an active plan Acrobat Premium.

 

Please try to log-out from the Acrobat Reader mobile app, reboot the device and re-login with the same Adobe ID and check. if it still doesn't work, tap on the profile icon > Subscriptions > Restore Purchases and see if that works.

 

Let us know how it goes.

Translate