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Participant
October 4, 2026
Question

I have tried to cancel my subscription for months and it’s still charging me and it will not allow me to cancel. What do I do?

  • October 4, 2026
  • 1 reply
  • 7 views

I have tried to login and cancel my subscription for months and it will not cancel. I don’t know what to do. It keeps charging my bank. What can I do? I just want to cancel. I’m never signing up for this again!

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    October 5, 2026

    Hi there

    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.
    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    Regards
    Amal