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Participant
August 31, 2026
Question

i m cancell my subscription but you cut amount of subscribtion

  • August 31, 2026
  • 1 reply
  • 21 views

Hello,

I had canceled my Adobe Acrobat subscription in April through my iPhone, and the subscription was successfully canceled. However, I have now been charged for the subscription again in August.

Since I had already canceled my subscription, I would like to know why I was charged again. This charge appears to have been made incorrectly.

Please investigate this issue, refund the amount that was charged, and confirm that my subscription is completely canceled so that I will not be charged again in the future. and refund my amount

Thank you.

 

    1 reply

    Anand Sri Bhattacharya
    Community Manager
    Community Manager
    August 31, 2026

    Hello @Delightful_expertsdb8a,


    I hope you are doing well, and thanks for reaching out. Sorry for the trouble you had.


    Please refer to this article about the cancellation and refund process: https://adobe.ly/4xzPrY6


    Reach out to us if you experience any issues, or need any assistance.

    Regards,

    Anand Sri.