I'm signed in on Adobe with an email I no longer have access to. I made a new email I want to transfer everything I have save to the old one to the new one on adobe

Hi @Cpoche92,

Hope you are doing well and thanks for reaching out. 

First, try to regain access to the old email

Before anything else, it's worth attempting to recover the original email address: even temporarily. If it was a work or school account, contact your IT department. If it was a personal provider (Gmail, Yahoo, Outlook), visit that provider's account recovery page. You only need to log in once to update your Adobe ID email directly.

If you truly cannot recover the old email, unfortunately, Adobe doesn't currently offer a direct "transfer everything" tool between two separate Adobe accounts. However, here's the best path forward:

1. If you can access the old account at all, go to https://adobe.ly/4eROTEO, sign in, and under Personal Information, change your email address to the new one. This keeps your subscription, files, and history intact without losing anything.
   
   

2. If you're locked out entirely, our support team https://adobe.ly/4vHUHYL can help verify your identity and update the email on your account. Just click on the contact us button to start the process. Have your full name, old email address, and any purchase/subscription details handy. This helps them locate your account.
   
   

3. If you can still open Acrobat on your device while signed into the old account, download or export your saved PDFs and signed documents locally before the session ends. That way, you have a local copy regardless of the account.

Hope this will help.

~Amal