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Participant
Feb 16, 2022 2:13 PM UTC
Question

I'm unable to share a document

Whenever I open a document on Adobe and I want to share it by mail / whatsapp or anywhere.. the options never come. I've updated my Adobe app and the phone but that didn't help. 

15 replies

Participating Frequently
Oct 27, 2025 3:37 PM UTC

Hi, i'm having the same problem on my app on ios, i do not have an option to share a document when i click the three dots, please see screenshot

 

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Participating Frequently
Oct 27, 2025 3:45 PM UTC

I should clarify that i don't have the share option available for signed agreements. I can share other documents

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Amal.
Legend
Oct 28, 2025 6:39 AM UTC

Hi there 

 

Hope you're doing well and sorry for the trouble. 

 

I tried to replicate the issue at my end, and I was able to share a copy of the signed document. Would you mind sharing the version of the Acrobat Mobile app and the iOS you are using? Tap on the Profile icon > About Acrobat and try updating the app to the latest version available on the App Store and reboot the device once and see if that helps. 

 

~Amal

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Harsh Vardhan Pareek
Participating Frequently
Feb 16, 2022 2:52 PM UTC

Hi,

If you are on an iOS device then the option to send a copy is changed after the recent update. Below is a screenshot attached for reference. 

If you are not on a ios then share a few more details:

1. OS name and version?

2. App version?

3. Exact workflow you are following to share a file.

 

Thanks,

Harsh

 

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SMPDCCAuthor
Participant
Feb 16, 2022 3:01 PM UTC

Hi Harsh,

Thanks for reaching out. It's an android phone. I've attached a screenshot. Please see if it helps

 

Cheers

 

 

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SMPDCCAuthor
Participant
Feb 16, 2022 3:04 PM UTC

OS is V11.3 Android version

 

Adobe version is 22.1.1.21006

 

 

 

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