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Participant
August 28, 2026
質問

I need help as I cancelled a subscription but I was just attempted to be charged

  • August 28, 2026
  • 返信数 1.
  • 45 ビュー

Hi, I was using a 7 day free trial and decided I did not want to continue with the subscription so I cancelled but adobe attempted to charge me today. Please assist me in this matter 

    返信数 1

    Amal Jaiswal
    Community Manager
    Community Manager
    August 28, 2026

    Hi there

    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.


    ~Amal