Hi, my Adobe Acrobat free trial ended on 21 July and I was automatically charged A$136. I cancelled the subscription immediately after noticing the charge and have not intended to continue using the service. I would like to request a full refund as a one-time courtesy.
Hi Moniquepppt,
Thank you for reaching out, and sorry for the trouble caused.
We have checked your account using the email address linked to your community profile. The account still shows as an active subscription. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund.
To cancel your subscription and request a refund, please follow the steps outlined in the following community-featured post: "How to cancel Acrobat Mobile or Scan premium subscriptions."
If you need any further assistance, please let us know.
Thanks,
Meenakshi
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