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Mushk
Participant
March 1, 2026
Answered

I never asked for one year subscription I got charged without even asking how can I get refund I cancelled my subscription

  • March 1, 2026
  • 1 reply
  • 29 views

I did one month subscription on 17th of February my next payment was due on 17th March for next one month 

 

But I got charged 69.99 € annual subscription on 26th February which i dont intend to pay or continue as I got much cheaper option for that.

Also at the time of initial subscription I was told that i would get a reminder 2 days prior to my next payment. I never got any reminder for taking one whole year subscription from my account.

Kindly refund this amount as soon as possible as im not availing the service which I got charged for 

    Correct answer Amal.

    Hi there, 

    Hope you are doing well and sorry for the trouble. 

     

    To know more about the cancellation and refund process and policy please check the help article 

     

    ~Amal

    1 reply

    Amal.
    Amal.Correct answer
    Legend
    March 2, 2026

    Hi there, 

    Hope you are doing well and sorry for the trouble. 

     

    To know more about the cancellation and refund process and policy please check the help article 

     

    ~Amal