I opened a file using it and it’s only showing the cover page of that book but the rest of the lages

Forum|Forum|3 years ago
July 28, 2022
1 reply
872 views

Need help. If anyone knows the solution please tell me.

-Thank you.

Android

This topic has been closed for replies.

D

Debapratim25428671tmg8Author

Participant

I opened a file using Adobe Acrobat and it’s only showing the cover page of that book but the rest of the pages are blank.

Need help. If someone knows please tell me. -Thank you.

Note: There is typing mistake in previous post. Sorry.

S_S

Community Manager

Hello Debpratim,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Are you experiencing this issue with a particular file or with all files?

Would you mind sharing some details for better investigation:

1. The application version of Acrobat Reader Mobile;

2. The Android version your device is running;

3. A screen recording of the event so that we can understand better;

4. A sample pdf for us to try and reproduce on our end.

Looking forward to hearing from you.

Thanks,

Souvik.

D

Debapratim25428671tmg8Author

Participant

Hello Souvik,

Thank you for replying to my post. The application version of Acrobat Reader Mobile that I have is 22.6.0.22829. My device is currently running Android 12. I unfortunately can't provide you the pdf file. But I checked that file using other apps (one drive, samsung notes,etc) and they opened it perfectly. I had this problem only on this specific pdf file.

I hope you can provide me a solution to solve this issue.

Thanks,

Debapratim

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