Skip to main content
Participant
July 28, 2022
Question

I opened a file using it and it’s only showing the cover page of that book but the rest of the lages

  • July 28, 2022
  • 1 reply
  • 872 views

Need help. If anyone knows the solution please tell me.

-Thank you.

This topic has been closed for replies.

1 reply

Participant
July 28, 2022
I opened a file using Adobe Acrobat and it’s only showing the cover page of that book but the rest of the pages are blank.
 
 Need help. If someone knows please tell me. -Thank you.
 
Note: There is typing mistake in previous post. Sorry.
S_S
Community Manager
Community Manager
July 29, 2022

Hello Debpratim,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Are you experiencing this issue with a particular file or with all files? 

Would you mind sharing some details for better investigation:

1. The application version of Acrobat Reader Mobile;

2. The Android version your device is running;

3. A screen recording of the event so that we can understand better;

4. A sample pdf for us to try and reproduce on our end.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

Participant
July 29, 2022

Hello Souvik,

 

Thank you for replying to my post. The application version of Acrobat Reader Mobile that I have is 22.6.0.22829. My device is currently running Android 12. I unfortunately can't provide you the pdf file. But I checked that file using other apps (one drive, samsung notes,etc) and they opened it perfectly. I had this problem only on this specific pdf file. 

 

I hope you can provide me a solution to solve this issue. 

 

Thanks,

Debapratim