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Participant
Jul 28, 2022 1:11 PM UTC
Question

I opened a file using it and it’s only showing the cover page of that book but the rest of the lages

Need help. If anyone knows the solution please tell me.

-Thank you.

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4 replies

Participant
Jul 28, 2022 1:19 PM UTC
I opened a file using Adobe Acrobat and it’s only showing the cover page of that book but the rest of the pages are blank.
 
 Need help. If someone knows please tell me. -Thank you.
 
Note: There is typing mistake in previous post. Sorry.
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Souvik Sadhu
Legend
Jul 29, 2022 12:52 AM UTC

Hello Debpratim,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Are you experiencing this issue with a particular file or with all files? 

Would you mind sharing some details for better investigation:

1. The application version of Acrobat Reader Mobile;

2. The Android version your device is running;

3. A screen recording of the event so that we can understand better;

4. A sample pdf for us to try and reproduce on our end.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

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Participant
Jul 29, 2022 11:11 AM UTC

Hello Souvik,

 

Thank you for replying to my post. The application version of Acrobat Reader Mobile that I have is 22.6.0.22829. My device is currently running Android 12. I unfortunately can't provide you the pdf file. But I checked that file using other apps (one drive, samsung notes,etc) and they opened it perfectly. I had this problem only on this specific pdf file. 

 

I hope you can provide me a solution to solve this issue. 

 

Thanks,

Debapratim 

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