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Emon2211
Participant
May 31, 2026
解決済み

“I started a free trial, attempted to cancel before the charge, but the account showed no active subscription. I’ve now been charged £24.98 and would like the subscription cancelled and a full refund issued.” Email address:mdemonmiah2211@gmail.com

  • May 31, 2026
  • 返信数 2.
  • 54 ビュー

“I started a free trial, attempted to cancel before the charge, but the account showed no active subscription. I’ve now been charged £24.98 and would like the subscription cancelled and a full refund issued.”
 

email: mdemonmiah2211@gmail.com

name: Md Emon Miah 

    解決に役立った回答 Tariq Ahmad Dar

    Hi ​@Emon2211 ​@Joc1234, 

     

    Sorry for the troubled experience, and thanks for reaching out.
    Please read this post for a refund and cancellation: https://adobe.ly/4x3uXai

     


    ~Tariq

     

    返信数 2

    Joc1234
    Participant
    May 31, 2026

    Happened to me as well, randomly I have been charged a $1 and. $22 subscription. I can’t end it and it says no recurring subscription. 

    Community Manager
    June 2, 2026

    Hi ​@Emon2211 ​@Joc1234, 

     

    Sorry for the troubled experience, and thanks for reaching out.
    Please read this post for a refund and cancellation: https://adobe.ly/4x3uXai

     


    ~Tariq