Skip to main content
Participant
October 15, 2026
Question

I subscribe and paid Adobe Acrobat Premium monthly subscription for R74.99 and I must renew on the third of November and is not working, when I try to edit pdf it says subscribe??

I paid Google pay 

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    October 15, 2026

    ​

      Hi @creative_adventure81ff 

    Hope you are doing well, and thanks for reaching out 

    I have checked your Adobe account linked to the Adobe ID you are using on this community and am unable to find any active/paid plan. If you have used a different Email/Adobe ID for the subscription, please log out of the application, reboot the device, and log in again with the correct Adobe ID and see if that works.

    Additionally, to learn more about the Acrobat Mobile app, please check the help page https://adobe.ly/3TEaPgf

    Let us know how it goes.

    Regards

    Amal

    Translate