I subscribed to a adobe acrobat through the Samsung store but it's not registering when I sign to adobe

Hi ​@Montovaughn 

Thank You for sharing the details, we have logged the ticket with the backend team to further review this issue. We will keep you posted of the progress.

Regards
Amal

Hi there 

Thank you for sharing the screenshot. You have got the Acrobat Reader (freeware application) as the total amount is showing zero. Please download the Acrobat Reader application from the Samsung Store and sign in using your Adobe ID (Email ID) to start using it. 

Hope this information will help.

~Amal

​@Montovaughn we are unable to find anything with this order number in our records. Please share the screenshot of the confirmation email of the purchase, so we can get this checked further.
~Amal

Hi there, 

Thanks you for sharing the order number, could you also share the screenshot of the confirmation email of the purchase, so we can get this checked with our backend team.

~Amal