I uploaded a document and it’s asking for a password and I was never given a password for this document. I tried my password to get in the app. No go. Can u please help with this issue

Hi there 

Hope you are doing well and thanks for reaching out. 

Adobe do not keep a track of the users passwords. If you do not know the document open password, its better to recreate a new PDF file from the original source file or contact the owner of the PDF file to re-share the new copy of the document without any password.

There isn’t much that we can do in this case.

~Amal