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Participant
Jun 30, 2025 6:58 PM UTC
Answered

I want a refund for the subscription because my mistake

Hi guys,

 

I really want to say that I am so sorry about my mistake. I am using Acrobat Android and on a 7-days trial subscribtion. I like your apps but I don't have demand for using it with a yearly subscription from now.

 

I want to know if I can get my fund back. Thanks for your respon

se.

 

Amal.
Amal.Correct answer
Legend
Jul 1, 2025 10:24 AM UTC

Hi there,


Hope you're doing well, and thanks for reaching out.

 

I've shared your Adobe account details with our billing team to process the cancellation of your plan. You’ll receive a confirmation email once the cancellation is complete.

 

Feel free to let us know if there’s anything else we can assist you with.

 

 

4 replies

Community Expert
Jul 1, 2025 12:34 AM UTC

Hi @nguyen_phuc02 
Information on cancelling a subscription can be found at:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

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Amal.
Amal.Correct answer
Legend
Jul 1, 2025 10:24 AM UTC

Hi there,


Hope you're doing well, and thanks for reaching out.

 

I've shared your Adobe account details with our billing team to process the cancellation of your plan. You’ll receive a confirmation email once the cancellation is complete.

 

Feel free to let us know if there’s anything else we can assist you with.

 

 

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Participant
Jul 1, 2025 9:45 PM UTC

The Google play service said that they could not do everything.

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