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Participant
June 30, 2025
Answered

I want a refund for the subscription because my mistake

  • June 30, 2025
  • 1 reply
  • 312 views

Hi guys,

 

I really want to say that I am so sorry about my mistake. I am using Acrobat Android and on a 7-days trial subscribtion. I like your apps but I don't have demand for using it with a yearly subscription from now.

 

I want to know if I can get my fund back. Thanks for your respon

se.

 

Correct answer Amal.

Hi there,


Hope you're doing well, and thanks for reaching out.

 

I've shared your Adobe account details with our billing team to process the cancellation of your plan. You’ll receive a confirmation email once the cancellation is complete.

 

Feel free to let us know if there’s anything else we can assist you with.

 

 

1 reply

Community Expert
July 1, 2025

Hi @nguyen_phuc02 
Information on cancelling a subscription can be found at:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
July 1, 2025

Hi there,


Hope you're doing well, and thanks for reaching out.

 

I've shared your Adobe account details with our billing team to process the cancellation of your plan. You’ll receive a confirmation email once the cancellation is complete.

 

Feel free to let us know if there’s anything else we can assist you with.

 

 

Participant
July 1, 2025

The Google play service said that they could not do everything.