I want a refund for this application.

Question

I had a free experience and canceled it, but it didn't get canceled due to an error. I haven't used the application so far. I would appreciate it if you could give me a refund. I am a poor student. Please, I beg you.

Ria Tagra · Answer

Hi @혜민B833

Sorry for the delayed response.

A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. Learn if you get a refund when you cancel.

Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to:

Refunds on Google Play for Google Play Store.

Galaxy Store Payments and Purchases for Samsung Galaxy Store.

For IOS

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.

Refund purchase

For Android.

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.

Refund Purchase

Let us know if you need more help on this.

Regards

Ria

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