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July 20, 2026
Answered

I want a refund! I bought subscription by accident and never actually use your app! I cancelled it as soon as I saw subscription in my phone settings, but there was no option to claim for refund.

  • July 20, 2026
  • 1 reply
  • 15 views

I subscribe for free trial by mistake and then forget about it! I never actually use your  app and when I learn about this subscription checking my phone settings I cancelled it right away! But there was no option to claim refund. And I want you to help me with that because I never actually use it! Thank you!

    Correct answer Meenakshi0101

    Hi Petro2026,


    Thank you for reaching out.


    We have reviewed your account associated with the email linked to your community profile and found no subscription listed. Please verify whether the charges were made by Adobe.

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.


    Let us know if you need any help.


    Thanks,

    Meenakshi

    1 reply

    Meenakshi0101
    Community Manager
    Meenakshi0101Community ManagerCorrect answer
    Community Manager
    July 20, 2026

    Hi Petro2026,


    Thank you for reaching out.


    We have reviewed your account associated with the email linked to your community profile and found no subscription listed. Please verify whether the charges were made by Adobe.

    To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.


    Let us know if you need any help.


    Thanks,

    Meenakshi