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Participant
July 23, 2026
Answered

I want to cancel, my payment is pending, what’s your policy?

Want to cancel, I don’t need this app on my phone, I haven’t used it in months, I want my pending payment refunded 

    Amal Jaiswal
    Amal JaiswalCorrect answer
    Community Manager
    July 23, 2026

    Hi there


    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    July 23, 2026

    Hi there


    Hope you're doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

    Please check the steps shared in the help article https://adobe.ly/3SKPtNi to know more about the cancellation and refund process/policy.

    ~Amal

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