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Participant
July 16, 2026
Question

I want to make sure that I won’t be charged because I actually didn’t mean to download this app it’s the wrong one

  • July 16, 2026
  • 1 reply
  • 11 views

I want to make sure I cancelled this subscription and that it won’t charge me after the free trial is up because I don’t mean to download it 

    1 reply

    Amal Jaiswal
    Community Manager
    Community Manager
    July 16, 2026

      Hi @Ma 

    Hope you are doing well, and thanks for reaching out. 

    I have checked your Adobe account linked with the Adobe ID you are using on this community and found a canceled plan for Acrobat Premium via the Apple App Store. I am unable to track the payment details because the plan was not purchased directly through Adobe. In case you get charged, feel free to contact Apple/App Store to initiate the refund request.

    Hope this information will help.

    ~Amal