I want to receive my money back since i did not like the subscription and I wanted to cancel it but there was no notice that i would be charged today. I dont want 1 year subscription please give my money back.

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I want to receive my money back since i did not like the subscription and I wanted to cancel it but there was no notice that i would be charged today. I dont want 1 year subscription please give me my money back.

S

sincere_Penguinb67aAuthor

Participant

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Meenakshi Negi

Community Manager

Hi sincere_Penguinb67a,

Thank you for reaching out, and sorry for the trouble caused.

We have checked your account using the email address linked to your community profile. The account shows as active. Since your subscription is still within the 14-day free cancellation window, you can cancel and receive a refund.

To cancel your subscription and request a refund, please refer to the steps outlined in the following community-featured post: How to cancel Acrobat Mobile or Scan premium subscriptions.

If you need any further assistance, please let us know.

Thanks,

Meenakshi

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S

sincere_Penguinb67aAuthor

Participant

I tried that but I can’t cancel current subscription. I contacted your support but no use they won’t even reply. Please fix this problem

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Meenakshi Negi

Community Manager

Hi sincere_Penguinb67a,

Since you purchased the subscription through the App Store, Apple is responsible for managing all billing, cancellations, and refunds for App Store purchases.

Please refer to the steps suggested here for iOS: Cancel a subscription.

Thanks,

Meenakshi

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