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Nathan2544326737vn
Participant
July 29, 2022
Answered

I want to unsuscribe

  • July 29, 2022
  • 1 reply
  • 417 views

I tried the free-7days trial of Adobe Acrobat pdf Reader and I want to unsubscribe now.

But the app nor Play Store(where I got it from) are not allowing me to do it. I really need some help, because the plan expires today and they already tried to charge me. 

    This topic has been closed for replies.
    Correct answer S_S

    Hello Nathan,

     

    I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

     

    Since Acrobat Premium is a mobile-based subscription, I suggest you use Google Play Store's payment and subscription option to check your membership and proceed with the cancellation.

     

    You may refer to the given link to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

     

    Let me know if this helps.

     

    Thanks,

    Souvik.

    1 reply

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    July 29, 2022

    Hello Nathan,

     

    I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

     

    Since Acrobat Premium is a mobile-based subscription, I suggest you use Google Play Store's payment and subscription option to check your membership and proceed with the cancellation.

     

    You may refer to the given link to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

     

    Let me know if this helps.

     

    Thanks,

    Souvik.

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