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Participant
November 29, 2024
Answered

I was charges after a unsubsription

  • November 29, 2024
  • 1 reply
  • 212 views

Hey, I was charged of 67,57€ even if I canceld my subsciption before the 7 days of free trial. I want a refund because I don't agree of taking my money after I unsubscribed

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Correct answer Amal.

Hi there

 

Hope you are doing well and thanks for reaching out.

 

A refund depends on when you cancel and the type of subscription you purchased.

To know more about the refund process and policy please check the help article https://adobe.ly/3B5DxgN and see if that works.

 

 

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
December 6, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

A refund depends on when you cancel and the type of subscription you purchased.

To know more about the refund process and policy please check the help article https://adobe.ly/3B5DxgN and see if that works.