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Participant
Aug 11, 2025 8:17 AM UTC
Answered

I would like to request a refund.

I was only going to use the trial version for a while, but I was already paying for a subscription for 6 months while I was busy preparing for a job. I don't need it because I'm already using my adobe account at work, so can I request a refund for the unused period?

Amal.
Amal.Correct answer
Legend
Aug 11, 2025 9:43 AM UTC

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

 

Please check the steps shared in the help article https://adobe.ly/4owlILA and see if that helps. 

 

~Amal

1 reply

Amal.
Amal.Correct answer
Legend
Aug 11, 2025 9:43 AM UTC

Hi there 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

 

Please check the steps shared in the help article https://adobe.ly/4owlILA and see if that helps. 

 

~Amal

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