Skip to main content
Yuno227187848rjl
Participant
Jan 18, 2022 10:16 PM UTC
Question

Ich habe ein Abo gemacht ohne Premium zu erhalten!!!!

Ich habe für 10.99 € ein Abo abgeschlossen! Jedoch habe ich keine Premium Feater erhalten!!! Ich kann weder die PDF bearbeiten noch irgendwas anderes obwohl ich gezahlt habe!!! Das ist Betrug!!!!

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Harsh Vardhan Pareek
Harsh Vardhan Pareek
Participating Frequently
Jan 20, 2022 7:11 AM UTC

Hi @Yuno227187848rjl 

 

Make sure your application is updated. Try the steps provided below:

  1. Tap Profile icon.
  2. Tap Subscriptions.
  3. Tap Restore purchases.

After a dialogue appears stating your purchase is restored, relaunch the app and try using your paid services.

 

If you still face the issue, Could you provide your adobe ID in a private message?

Note: This is a public forum, please do not share personal information here.

For sending a private message follow the below steps:

  1. Tap my name beside my profile picture.
  2. Tap send a message.
  3. Write your message and tap send.

 

Regards

Harsh

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices