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betty_0242
Participant
Apr 7, 2025 1:39 PM UTC
Question

Ich möchte die Testversion kündigen

Ich möchte die Testversion kündigen

3 replies

Sunny_wisdom61c6
Participant
Oct 26, 2026 4:02 PM UTC

Ich habe noch nichts gemacht und ich möchte Adobe nicht mehr nutzen 

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Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
Oct 27, 2026 12:03 PM UTC

Hi Sunny_wisdom61c6,


Thank you for reaching out.

We have checked your account using the email address linked to your community profile. There is currently no active subscription under that account.

If you are using a different email address or account, please let us know.

For instructions on how to cancel a subscription, please refer to the help document provided: How to cancel Acrobat Mobile or Scan premium subscriptions.

Let us know if you need any help.


Thanks,

Meenakshi

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Amal.
Amal.
Legend
Apr 7, 2025 4:50 PM UTC

Hi there

 

Hope you're doing well, and thank you for reaching out.

 

I’ve reviewed the Adobe account associated with the Adobe ID you're using on this community and couldn’t locate any active or paid subscriptions. If you used a different Adobe ID or email address to purchase your plan, please feel free to send us a private message with those details so we can investigate further and assist you accordingly.

 

 

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