image and words failed to display in ipad Air 3

Question

I have recently encounter image and wordings failed to display on ipad when opening file using adobe acrobat. I dont have this issue before and it is very frustrating that i m not able to do my work. I suspect is the latest update. Please help, if continue like this will distrupt my work.

Amal. · Accepted Answer

Hi there,I hope you're doing well.We're pleased to inform you that the latest version of the Acrobat Reader mobile app (v24.09.00) has been released, which resolves the issue you encountered. Please update the app via the App Store and restart your device after completing the update for the changes to take effect.If you have any questions or face any issues, feel free to reach out. ~Amal

Amal. · Answer

Hi @ric_kee_12

I hope this message finds you well.

I wanted to provide you with an update regarding the issue you've reported. Our team is fully aware of the situation and is actively working on a solution. While we don't have a specific timeline for the fix at this moment, please rest assured that it is a priority, and we expect the resolution to be included in an upcoming update.

We truly appreciate your understanding and patience as we work to address this. If you have any further questions or concerns, please don't hesitate to reach out.

Regards

Amal

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