Impossible d'ouvrir des documents émanant de la banque ils apparaissent avec des hiéroglyphes ou en

Hi Franck5C1D,

Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

1. Make and model of device?
2. Application Version?

1. Exporting an open PDF:

To export an open PDF:

1.  Log in to Document Cloud, and open a PDF.
2. Tap three dots
3. Tap on the export icon
4. Specify an export format (.docx, .rtf, etc.)

By default, the export language is the same as your installed app. You can change the language by tapping Language and changing the default.  You can choose French.

2. Tap Export.

For more help refer to: https://community.adobe.com/t5/acrobat-reader-mobile/export-pdf-to-other-formats-acrobat-reader-mobile-app/td-p/11370050

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.

Regards

Ria