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Participant
September 5, 2020
Question

Impossible de se connecter via fb

  • September 5, 2020
  • 1 reply
  • 404 views

Il est actuellement impossible de s'abonner en passant par profil Facebook... un message d'erreur s'affiche. Quand est ce que ce problème sera résolu ?

Bien à vous

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1 reply

ls_rbls
Community Expert
Community Expert
September 6, 2020

You shouuld not subscribe via alternate signing methods. 

 

If you have more than one email address in your Adobe ID account user profile, the Adobe ID that you registered with your current active subscription is the primary email address associated with the active subscription. That is the email address that should be using to sign-in to activate or unlock a service in the Acrobat Reader mobile app.

 

Try signing in via web browser here: https://account.adobe.com/profile

 

Identify your primary email address. See if that email address is different from what you're trying to use.

 

Once you've registered successfully you should be able to sign-in with alternate signing methods(i.e. facebook, Google, etc. )