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Participant
Mar 12, 2025 4:27 PM UTC
Question

Impossible to get a Refund

I'm having the same issue. Neither Google Play or Adobe have assisted me; they keep each sending me to the other party. 

It was an expensive subscription, but niether want to refund, even though it was within the 14 days 

2 replies

Mar 13, 2025 1:54 PM UTC

Same issue. Can't seem to find out how to cancel free trial.

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Amal.
Legend
Apr 16, 2025 5:49 PM UTC

Hi there

 

I hope you're doing well, and thank you for reaching out.

I’ve checked the Adobe ID associated with your community account, but I wasn’t able to find any active or paid subscription linked to it. If you used a different Adobe ID to purchase the plan, please send it to us via private message so we can look into it further for you.

 

 

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