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funtimesutah
Participating Frequently
September 4, 2025
Answered

Improve mouse, trackpad, and keyboard inputs

  • September 4, 2025
  • 1 reply
  • 271 views

It is getting embarrassing how poor a user experience using Acrobat on an iPAD connected to a monitor and external keyboard and input device like a mouse. Acrobat half the time will not recognize mouse clicks, and moving the text cursor with keyboard arrows is a not go, just to mention a few. This is BASIC functionality, and the fact that Acrobat has limitations on such basic usability in unexcussible. 

    Correct answer Amal.

    Hi there,

     

    Hope you are doing well and thanks for sharing your detailed feedback. 

     

    I completely understand how frustrating it must be to face these usability limitations when using Acrobat on an iPad with an external keyboard, mouse, and monitor. You’re absolutely right that many people now rely on iPads as their primary computer, and smooth support for external devices is an important part of that experience.

     

    At present, Acrobat on iPad is optimized mainly for touch and Apple Pencil interactions, so some functionality with external peripherals may not behave as expected. That said, your use case is valid, and feedback like this is critical in helping our teams understand and prioritize improvements.

    I’ll make sure this gets passed along to the product team. In the meantime, if you’d like, you can also share this feedback directly with our development team here https://adobe.ly/425rHxe 

     

    ~Amal

    1 reply

    creative explorer
    Community Expert
    creative explorerCommunity Expert
    Community Expert
    September 4, 2025

    @funtimesutah what? That's what the Apple Pencil or Logitech Crayon is meant for the iPad, with finger gestures over your mouse. Did you look at the mouse preferences on an iPad to customize the settings?

    m
    F
    funtimesutahAuthor
    Participating Frequently
    September 4, 2025

    I firmly disagree. You assume everyone is using those two devices. More and more are using the ipad as their primary computer, connected to a mouse, keyboard, and external monitor. In that set up, using Acrobatic is a completely disjointed user experience. In fact, Adobe is the only major iPad software that I have run into this problem. They arrogantly refuse to acknowledge that people is using the iPad outside the way they seem to want to dictate. And your answer to this echoes that same ignorance slash arrogance.


    LARRY ROSS

    [P.I removed by moderator]

      Amal.
      Community Manager
      Amal.Community ManagerCorrect answer
      Community Manager
      September 4, 2025

      Hi there,

       

      Hope you are doing well and thanks for sharing your detailed feedback. 

       

      I completely understand how frustrating it must be to face these usability limitations when using Acrobat on an iPad with an external keyboard, mouse, and monitor. You’re absolutely right that many people now rely on iPads as their primary computer, and smooth support for external devices is an important part of that experience.

       

      At present, Acrobat on iPad is optimized mainly for touch and Apple Pencil interactions, so some functionality with external peripherals may not behave as expected. That said, your use case is valid, and feedback like this is critical in helping our teams understand and prioritize improvements.

      I’ll make sure this gets passed along to the product team. In the meantime, if you’d like, you can also share this feedback directly with our development team here https://adobe.ly/425rHxe 

       

      ~Amal

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