Incorrect name shown on AdobeSign documents

Question

The final completed notification of signed document is showing my old company name how do I remove it and replace it with my name?

I check all my profile setting and all have been updated with my current info. This only happen on the completed signature routing email notice.

Amal. · Answer

Hi Joecc

Hope you are doing well and sorry for the trouble. As described incorrect name is shown on Adobe sign documents.

Please contact Adobe Sign support team for the specific steps to fix the issue as the steps can vary depending on the scenarios mentioned under Objective: https://helpx.adobe.com/contact.html. Make sure you log in with your Adobe ID under which you have the Adobe Sign subscription.

Regards

Amal

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