Install Update and Subscribe

Question

How can I unify my Adobe accounts. One is free and the other I am paying for (Pro DC). I can barely make use of my paid subscription when I need to without quite the hassle since most of my documents come into the email account connected to the free Adobe Reader. I hope that this is making sense to someone. It takes me a long while to work it out every time I figure it out. Help, please.

Ria Tagra · Answer

Hi @Ladydi62

We cannot transfer the subscription accross your accounts, but there is one workaround for you. You can cancel the subscription from old account and get the subscription again from the account you want and then enjoy your premium features from that account.

For more help check the manage subscription section of our help document: https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#manage-subscriptions

Let us know if you need any further help.

Regards

Ria

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded