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Richard31515776mc08
Participant
August 14, 2023
Answered

Installation to laptop from añ app

  • August 14, 2023
  • 2 replies
  • 689 views

I installed the app on my phone however I would also like the second instalation on my laptop

    This topic has been closed for replies.
    Correct answer S_S

    Hi @defaultc0j7ykf8dbga,

     

    Thanks for writing in!

     

    As you mentioned, you already have Acrobat Pro. You can install the Reader Mobile app on your device and log in using the same email address that you use on your Mac. You should also be able to use all the tools available.

     

    Hope this clarifies your question.


    -Souvik

     

    Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

    2 replies

    D
    defaultc0j7ykf8dbga
    Participant
    June 26, 2024

    06262024

    Adobe Community

    Hello,

    I have Adobe Acrobat Pro, including Acrobat Pro, Spark Video, Adobe Scan, Cloud Storage 100GB installed in MacBook Pro lap top. Can I also install this in my Samsung Galaxy A14?

    Thank you.

     

    Joseph L

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    June 26, 2024

    Hi @defaultc0j7ykf8dbga,

     

    Thanks for writing in!

     

    As you mentioned, you already have Acrobat Pro. You can install the Reader Mobile app on your device and log in using the same email address that you use on your Mac. You should also be able to use all the tools available.

     

    Hope this clarifies your question.


    -Souvik

     

    Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    August 26, 2023

    Hi @Richard31515776mc08,

     

    Hope you are doing well. Thank you for writing in!

     

    I checked your Email address registered in the community and saw an active subscription for Acrobat Premium.

    Acrobat Premium is a mobile-based subscription and can be used only on mobile devices.

     

    If you want to use Acrobat on your PC, you can install Reader to read files but to use the tools, you will need Acrobat Pro DC, which requires a separate subscription.

     

    Hope this clarifies your question.

     

    -Souvik

    R
    Richard31515776mc08Author
    Participant
    September 1, 2023

    I actually wanted it on my laptop, and not on my phone



    Is there any way to convert.





    Yours Faithfully



    Richard Catlett




    [PII removed by moderator]

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    September 1, 2023

    @Richard31515776mc08 To do so, you will need to cancel the mobile subscription and purchase the subscription for the desktop from here: Adobe Acrobat Pro pricing & options | Adobe Acrobat

     

    Hope this helps.

     

    -Souvik

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