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Participant
April 30, 2020
Question

Intento abrir cualquier pdf en mi ipad , me lo abre y se cierra solo

  • April 30, 2020
  • 1 reply
  • 1659 views

Abro un pdf y se cierra al momento.

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1 reply

Meenakshi Negi
Community Manager
Community Manager
April 30, 2020

Hi Javipila,

 

Sorry for the trouble caused.

 

Please ensure that the application is updated to the latest version.

Try once to reboot the device.

 

Did you check if the issue occurs with particular PDFs or with all?

Is it just with the PDF or the complete applicaiton closes?

It would be helpful if you can share the video of the issue occurng on your end.

Share the current application and OS version on the device.

 

Let us know if you need any help.

 

Regards,

Meenakshi