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almamyg58226493
Participant
June 14, 2018
Answered

iOS 12 bêta issues

  • June 14, 2018
  • 3 replies
  • 1984 views

Hi,

It seems the app is not optimised for iOS 12 recently released by apple. I actu cannot open any document with Adobe reader. I do not even see my cloud documents neither the local ones. I tried to delete and reinstall the app in vain.  I need a help for that please.

Regards

    This topic has been closed for replies.
    Correct answer MobileDeveloperCK

    Hi almamyg58226493, tianj43780836​,

    We just released Acrobat Reader 18.07.30 to the App Store on July 23, 2018.

    This version contains the fix for the display glitch that occurred only on iOS 12 Beta.  All of your existing documents should reappear in Recent, Local, Document Cloud, and Dropbox.

    Please let us know if it works for you.

    Sorry for the inconvenience caused.

    3 replies

    M
    MobileDeveloperCK
    Legend
    July 21, 2018

    Hi almamyg58226493, tianj43780836,

    Please see my response to the same problem with Acrobat and iOS 12 Beta in the following forum thread.

    Re: Documents disappeared

    Sorry for the inconvenience.

    M
    MobileDeveloperCKCorrect answer
    Legend
    July 24, 2018

    Hi almamyg58226493, tianj43780836​,

    We just released Acrobat Reader 18.07.30 to the App Store on July 23, 2018.

    This version contains the fix for the display glitch that occurred only on iOS 12 Beta.  All of your existing documents should reappear in Recent, Local, Document Cloud, and Dropbox.

    Please let us know if it works for you.

    Sorry for the inconvenience caused.

      T
      Test Screen Name
      Legend
      June 14, 2018

      iOS 12 has not been released by Apple. You should let them know about this problem with their beta. Aren't betas fun!

      T
      tianj43780836
      Participant
      June 14, 2018

      Yes, I met the same problem. After upgrading to IOS 12, I could not find pdf files both local and docume cloud via acrobat reader app. However, i can see my documents stored on document cloud via login my adobe account from chrome. It looks like app. is not compatible to IOS 12 released by apple! Please help to fix this bug, thanks a lot!

      T
      tianj43780836
      Participant
      June 14, 2018

      One more thing: I did not do uninstall and reinstall app. job. just upgrading IOS12, all the pdf files cannot be found, both local and on sever. Thanks!

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