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KirmiziBugday
Participant
September 25, 2019
Question

IOS Acrobat Scrolling Problem

  • September 25, 2019
  • 2 replies
  • 736 views

After I updated ios app I have scrolling problems. First of all scrolling is very slow. Secondly, while I read in landscape mode scrolling freezes suddenly and I can not scroll. Bu after I change orientation to portrait and then again landscape scrolling turns to normal.

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    2 replies

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    October 26, 2019

    Hi KirmiziBugday,

     

    Sorry for the delay in response.

     

    As you were experiencing the issue in scrolling, does that occurs with a particular PDF or with all? It may be a file specific issue.

    Please ensure that the application is updated to the latest version and the OS is up to date.

     

    If you still experiencing any issue, please let us know.

     

    Regards,

    Meenakshi

    ls_rbls
    Community Expert
    ls_rblsCommunity Expert
    Community Expert
    October 25, 2019

    Hi this is a late reply, just curious if you were able to work around the issue by uninstalling and reinstalling the Acrobat mobile app.

     

     

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