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Participant
December 9, 2021
Question

iOS Notification

  • December 9, 2021
  • 3 replies
  • 1095 views

Anybody else have a perms to notification within the app on iOS ?

no matter what I try, I just cannot clear the notification. 

This topic has been closed for replies.

3 replies

Harsh Vardhan Pareek
Community Manager
Community Manager
December 10, 2021

Hi @Paul221666224eh3 @LaydeeTee 

Thanks for posting the issue here. As we are unable to reproduce the issue at our end, could you provide a few details to understand the issue better?

1. Version of iOS?

2. Application version?

3. Sign out and sign in again into the application and then check if the issue persists.

 

Looking forward to hearing back from you.

 

Thanks,

Harsh

 

Participant
December 10, 2021

Hi

 

iPhone 12 Pro 

iOS 14.8.1

Software Version 21.10.00 (20211020.154239)

 

I have tried signing out then back in to no avail. I'm still stuck with the notification. 

Harsh Vardhan Pareek
Community Manager
Community Manager
December 24, 2021

Hi, 

Thanks for providing the details.

Our team is working on the issue but for now, you can try a workaround.

  1. Open the iPhone Settings app and tap Notifications.
  2. Tap the Acrobat Reader.
  3. Toggle off Badges.

 

Let us know if that helps.

 

Thanks,

Harsh

LaydeeTee
Participant
December 10, 2021

YES!! I'm having the same issue!!🙋🏻‍♀️

Please make it stop!!😫

Participant
December 9, 2021

Oops. Never post when half asleep......permanent notification not perms to.