[iOS] The document cannot be opened because it might be corrupted or damaged

[iOS] The document cannot be opened because it might be corrupted or damaged


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ENGLISH

1. Date:
2023-03-28 (Tue) 13:00 / Found
2023-04-05 (Wed) 00:00 / Continuing

2. Report:
I cannot open some PDF files, but I could open them several days ago.
Someone knows how to open the files?
I tried other files, but I couldn't open over 500MB sized files. (Please read the list below.)
I succeeded open the failed files with other application in same device. For example "google chrome (iOS)".
And I also succeeded open them with Adobe Acrobat Pro (2022.003.20322) in WIndows11.

3. Environment(s)
■App Version:
23.03.00 (20230321.210329)
■iOS Version:
iPadOS 16.4 (2023-03-27 Updated) (This error is caused by this iOS update??)

4. Error Message:
The document cannot be opened because it might be corrupted or damaged

5. Onened/Error: Size, Color, PageNum(p), PageSize(mm)
[1] Opened: 71MB, B&W+Color, 580p, 115.8x171.1mm
[2] Opened: 259MB, Color, 124p, 145x209mm
[3] Opened: 299MB, Color, 216p, 143.8x209.2mm
[4] Error: 981MB, Gray+Color, 346p, 176.7x234.2mm
[5] Error: 529MB, Color, 170p, 143x210mm
[6] Error: 909MB, Gray, 336p, 176.7x234.2mm

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JAPANESE

1. 確認日時:
2023-03-28 (Tue) 13:00 / Found
2023-04-05 (Wed) 00:00 / Continuing

2. 症状:
今まで閲覧できていたファイルが閲覧できなくなっていることに気づきました.
どなたか解決方法をご存じでしょうか.
おそらく約500MB以上のファイルで失敗?
閲覧失敗のファイルを, 同じデバイスで, Google Chrome (111.0.5563.101) で閲覧できることを確認済
閲覧失敗のファイルを, Windows11-PC, Adobe Acrobat Pro (2022.003.20322) で閲覧できることを確認済

3. 環境
■App Version:
23.03.00 (20230321.210329)
■iOS Version:
iPadOS 16.4 (2023-03-27 に更新)

4. エラーメッセージ:
The document cannot be opened because it might be corrupted or damaged

5. 成功/エラー: ファイルサイズ, ページの色, ページ数(p), ページサイズ(mm)
[1] 成功: 71MB, 白黒2値+カラー, 580p, 115.8x171.1mm
[2] 成功: 259MB, カラー, 124p, 145x209mm
[3] 成功: 299MB, カラー, 216p, 143.8x209.2mm
[4] エラー: 981MB, グレースケール+カラー, 346p, 176.7x234.2mm
[5] エラー: 529MB, カラー, 170p, 143x210mm
[6] エラー: 909MB, グレースケール, 336p, 176.7x234.2mm

END