iPad Adobe Acrobat app cannot access certain Adobe creative cloud documents.

Forum|Forum|3 years ago
July 9, 2022
1 reply
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All of the sudden I cannot download new pdf documents saved to the creative cloud. In the Adobe acrobat reader app when I click on a pdf I need to open and it stays loading forever. (Only happening with PDF documents saved to the creative cloud)

iOS

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Correct answer German251808632oz3

Issue resolved. Worked after deleting the creative cloud app completely and reinstalling. Must have been a communication error between apps (creative cloud and acrobat). Closing the apps did not work.

G

German251808632oz3AuthorCorrect answer

Participant

Issue resolved. Worked after deleting the creative cloud app completely and reinstalling. Must have been a communication error between apps (creative cloud and acrobat). Closing the apps did not work.