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Marta30778792zae1
Participant
June 28, 2023
Question

iPad adobe Acrobat no abre pdf

  • June 28, 2023
  • 1 reply
  • 434 views

Intento abrir documento pdf modificable pero no me deja editarlo, me indica que tiene que ser u sistema Max o windows. Lo estoy intentado abrir desde iPad Pro.

ruego me den una solución para poder abrir esos documentos.

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
June 30, 2023

Hi @Marta30778792zae1,

 

Hope you are doing well. Sorry for your experience with editing PDFs on Acrobat Reader Mobile.

 

From the error you mentioned, it seems like an issue with the architecture of the PDF, which causes issues with mobile OS.

 

PDF forms like Government forms or files created using Adobe LiveCycle Designer or Apple Previewer generally tend to throw this error.

 

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile you are using (go to Profile-> About Acrobat);

2. The iOS version you are on;

3. A screenshot of the error you see;

4. A sample file to test.

 

Look forward to hearing from you.

 

-Souvik

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