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N
N253406863rlo
Participant
July 21, 2022
Question

iPad: issue filling out PDF due to „owner password“

  • July 21, 2022
  • 1 reply
  • 1909 views

I repeatedly encountered an issue, where I wanted to fill out a PDF on my iPad that was specifically sent to me with the purpose to fill it out, but couldn't because a window pops up, asking for an "owner password". This happened with PDFs from different sources. As I said, the PDFs are formulars, intended to be filled out by me. Now for the best part: It works perfectly fine on Windows Acrobat. So how to solve this issue?! Or is it an issue on Apples side, since it also doesn't work with the native PDF preview on iPad (also asking for an owner password)?

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1 reply

N
N253406863rloAuthor
Participant
July 26, 2022

Update: Even wenn I fill out the PDF form on a Windows notebook and then send it to my iPad or iPhone just so I can print it somewhere, the print comes out as the blank PDF without the filled out sections. This is so aggrevating! Can't believe this issues hasn't been adressed yet! 

S_S
Community Manager
S_SCommunity Manager
Community Manager
July 28, 2022

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing some information for our better understanding:

1. The application version of Acrobat you are using;

2. The iOS version you are running;

3. A sample file you worked with so that we can try to reproduce it at our end.

 

Thanks,

Souvik.

 

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