iPad lost adobe file

Question

I have been working on a set of blue prints in adobe on my iPad for a couple of weeks and I have been able to access them daily with no issues but this morning I tried to open them and the files were completely gone. I have the original prints in an email but I made hundreds of changes to the prints and added a ton of notes and now they are gone! Can anyone help me recover them? They are not in any of the locations that I have opened them from before I have tried everything I could think of or find online.
Thank you

Harsh Vardhan Pareek · Answer

Hi @Darren23193721mcsx

What all files you are referring to here? Is it Document Cloud files or Local files?

Please let us know:

(a) If you have files saved on the document cloud, you can find them on https://acrobat.adobe.com

(b) lost local files because you have uninstalled Acrobat?

For situation (b) local files are gone permanently. It may be possible to restore from iCloud or iTunes backup. You may see Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

If you have managed to find the solution to this problem, then you may please help us with your findings.

Let us know if you need any help.

Regards,

Harsh

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded