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Trystan29044757kjun
Participant
March 24, 2023
Question

IPAD PRO ADOBE DC NOT WORKING

  • March 24, 2023
  • 1 reply
  • 593 views

Hello,

 

I'm trying to open specific PDFs on my 2023 iPad Pro and Adobe is saying I need DC Pro for Windows or Mac. Is there any alternative or way to get this on iPad Pro???

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
March 27, 2023

Hi @Trystan29044757kjun,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

The error you are referring to occurs when you try to open a file with a more complex architecture than the ones created using Acrobat or any recent PDF creator.

 

Files from any government office or created using LiveCycle designer can cause issues with the opening on the mobile version of Acrobat Reader.

 

You may refer to here for more: Solved: Re: Unable to open XFA dynamic pdf in ios

 

Hope this clarifies the question.

 

-Souvik

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