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Participant
November 19, 2022
Question

İphone 11'de son güncelleme ile birlikte adobe acrobat reader uygulaması açılmıyor.

  • November 19, 2022
  • 1 reply
  • 471 views

Ne yapmalıyım?

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1 reply

Krutikka D
Community Manager
Community Manager
November 25, 2022

Hello @Cengiz Atabay 

 

I hope you're doing great, and sorry for the trouble.

 

I understand that you're unable to open the Acrobat Reader application on your mobile device.

Try to clear the cache of your device. Also, please check that your device and application are both updated.

Also, please try to sign out, restart your device, and sign back in. Uninstall and reinstall the application.

NOTE: Uninstalling the application may result in losing your file; please make sure you have a backup of your documents before uninstalling the application.

 

If the issue persists, could you please help us with a few details:

1. iOS version

2. Application Version.

3. A screen recording of the happening situation.

 

Let us know if this works.

 

Regards,

Krutikka