iPhone adobe acrobat app crashing

Question

Please help! Is there an issue or update with the mobile iPhone app?

I cannot access my adobe cloud articles from the mobile app while using the internet. The app automatically crashes. If I turn the internet off, I can open the app but can't access my Adobe Cloud.

S_S · Accepted Answer

Hi @Carly_N_39618, Good news. We are live with the fix.Please restart your device once and try using the app again.  Let us know how it goes.Regards,Souvik.

S_S · Answer

Hi @Carly_N_39618,

Sorry for the experience with the Acrobat Reader Mobile app crashing.

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

We request your kind understanding and patience while the team gets the fix live.

Regards,
Souvik.

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