Issue regarding search tool

Forum|Forum|2 years ago
June 13, 2023
1 reply
1590 views

Recently I changed to a new phone samsung S 23 ultra, but unfortunately Adobe reader searching tool didnot work on it as before , where many pdf file which include engineering Piping and diagrams that when I search for a specific word or numbers is

already exist in the file , but search result gives no matchs found .. despite on the old phone I didn't face like this issue with the same file.

Don't know why.

Note: if is it needed , I can attach photo sample of my concerned file.

If some body can help.

This topic has been closed for replies.

S_S

Community Manager

Hi @Mo.Al Refaei,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Can you share a few more pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile you are using (go to Profile-> About Acrobat);

2. The Android version you are on;

3. A screen recording of the issue you experience;

4. A sample file to test the issue.

Also, do you experience the issue with a specific file or all?

Look forward to hearing from you.

-Souvik

M

Mo.Al RefaeiAuthor

Participating Frequently

actually not all files this issue happens but some files that didn't happen with it before..

But I wonder does it may be because the file having search issue is a scanned pdf file .. and I found another not scanned copy but created from doc. And search tool is workin.

Any way I attach recording for using search tool in a working file and none one.

Thanks for your concern. And thanks in advance.

Split_20230613_1743.pdf

Screen_Recording_20230613_174151_Adobe_Acrobat.zip